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Scoreboard

(CC) Contact Compliance: Measurement of calls and text attempts to the customer

(DNR) Delivered Not Received: Measurement of the delivered packages not received by the customer (typically stolen)

(DCR) Delivery Completion Rate: Measurement of the ‘Delivered-Not-Received’ packages

(FICO) Fico®️ Safe Driving Score: Measured driving behaviors, including Harsh Acceleration, Braking, Cornering, (device) Distraction, and Speeding

(POD) Photo-On-Delivery: The number of usable (non-blurry, dark) photos taken

(RTS) Returns to Station: Number of packages unable to deliver and brought back to station

(SC) Scan Compliance: The share of packages that were marked from the Rabbit app

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